Shipping & Returns

Satisfaction Guarantee It is our mission to ensure that your Hoof Trax shopping experience is simple and enjoyable.

30-Day Return Policy
If you are not completely satisfied with an item, you may return it within 30 days of purchase receipt.* The item must be in its original condition and box; including all parts, accessories and packaging. Include a copy of the original invoice with your return. Please tell us why you are returning our product, so that we can continue to improve our service.

Missing, Damaged, Defective or Incorrect Item Sent Return Policy
If an item is missing, damaged, defective or incorrect, you must contact us by phone or email within 5 days of the purchase receipt so that our customer care specialists can explain what steps need to be taken. After 30 days, you must contact the manufacturer about defective or damaged merchandise.
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